Terms of service

PRIVACY POLICY

OVERVIEW

This Privacy Policy describes how Homixy (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our Services, or make a purchase from homixy.com (the “Site”) or otherwise communicate with us regarding the Services.

The Services are hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and Services to you.

By accessing or using the Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

We automatically collect information about your device, including:

  • Web browser version

  • IP address

  • Time zone

  • Cookie information

  • Pages or products viewed

  • Search terms

  • How you interact with the Site

We collect this information using cookies, log files, web beacons, tags, and pixels.

Order Information

When you make or attempt to make a purchase, we collect information including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This information is used to process your orders, arrange shipping, provide invoices, and communicate with you.

Customer Support Information

If you contact us for customer support, we may collect additional information you provide to help resolve your request.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

  • Provide and operate the Services

  • Process payments and fulfill orders

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Improve and optimize the Site

  • Comply with legal obligations

We may also use your information to provide you with marketing communications, where permitted by law.

SHARING PERSONAL INFORMATION

We share your personal information with service providers to help us operate the Services. This includes:

  • Shopify, which hosts our online store

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics and marketing partners

We may also share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

SHOPIFY

Our store is hosted on Shopify Inc. Your data is stored through Shopify’s data storage, databases, and applications. Shopify stores your data on secure servers behind a firewall.


BEHAVIORAL ADVERTISING

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the following links:

  • Facebook: https://www.facebook.com/profile.php

You can also opt out via the Digital Advertising Alliance portal.

COOKIES

We use cookies to enhance your browsing experience, analyze site traffic, and improve our Services. You can control and manage cookies through your browser settings.

DATA RETENTION

When you place an order, we retain your Order Information for our records unless and until you ask us to delete it.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to processing of your data

To exercise these rights, contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page.

CONTACT

For more information about our privacy practices, questions, or complaints, contact us at:

Homixy
Email: contact@homixy.com